Frequently Asked Questions

Quick answers to help you make the most of maCity.

General

What is maCity?

maCity is a location-based social platform where you can share thoughts, discover nearby activities, and connect with your community through interactive cards and real-time messaging.

Which platforms are supported?

maCity is available on iOS. Additional platforms may be added in the future.

Location & Map

Why does maCity need my location?

Location enables nearby discovery, location-based cards, and relevant community content around you.

How do I enable location access?

Go to iOS Settings → Privacy & Security → Location Services → maCity → Allow While Using the App. Enable Precise Location for best results.

WorldChat & Fire Circle

What is WorldChat?

WorldChat lets you connect with users globally in real-time discussions.

What is Fire Circle?

Fire Circle is a set of location-based activities and experiences that bring communities together around shared interests.

Cards & Media

How do interactive cards work?

Swipe through cards to discover content, accept/skip interactions, and explore new connections.

Why can’t I upload a photo?

Ensure the app has Photos permission and a stable internet connection. Large files may be compressed automatically.

Account

I forgot my password. What should I do?

Use the “Forgot Password” option on the login screen to reset your password via email.

How do I change my profile details?

Go to your profile to update your name, bio, social links, and other settings.